Having a Unified Inbox means you’ll be on top of every message.
Conquer your
inbox for free.
Having a Unified Inbox automatically creates a complete history for every client—every visit, call, text, or email. Connect your email and social inboxes and you’re ready for launch!
Users can quickly see if a customer has been replied to, who the customer is, how they reached out, and whether the conversation needs a follow-up.
Activity Feed
See a client’s entire history.
The Activity Feed consolidates each client’s phone calls, emails, texts, chats, and website visits into a single, easy-to-read thread.
Response Panel
Reply the way your client wants to.
Users can send messages by text or email without changing windows or switching apps. Texts are sent from your call tracking number.
Customer Details
It's all about the details.
Users can keep and save detailed notes on their conversations in an easy-to-access reference panel, deepening their client relationships over time.
Better relationships
Consolidating all your messages into a single platform lets you stay on top of everything while building a complete customer history. Over time, you’ll give your customer service they can’t get anywhere else.
More customers
As your service quality rises higher, your customer retention will climb. More customers means your revenue base will broaden, allowing you to hire more techs and service more customers in a positive feedback loop.
Faster growth
New customer generation and high retention are the keys to massive growth. As revenue magnifies, you can expand into new service lines or territories, further leveraging your increased value.
We solved communication
for electricians.
Learn how to get even more value & time back from your business.
Unified Inbox combines each customer's phone calls, text messages, emails, and website actions into a single Activity Feed, which becomes a living and comprehensive customer history.
Text or Email
Reply to your customers in whatever way they prefer. All texts are sent via your call tracking system, keeping everything in your records.
The Communications Suite lets you track and record every customer call via the Activity Feed. Use recordings for training, improving client service, and increasing retention.
Use a simple online tool to make it easy for site visitors to connect with you however they prefer: texting, calling, or email. All responses will feed directly to your Unified Inbox.
Some customers want to skip a call or message altogether and schedule service. Our scheduling tool makes it easy for customers to send appointment requests to your Unified Inbox.
Build client relationships on the go. With the Scorpion App, you’ll have the full functionality of the Communication Suite wherever you are, allowing you maximum flexibility.
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